Marathon Consulting offers hospitality and tourism technology solutions within many industries to clients in Hampton Roads, Virginia and surronding areas.

Hospitality Technology Solutions

Marathon has accrued significant experience in the hospitality industry by providing hospitality technology consulting services over several years and in several business areas. These have included such areas as:

  • Business Unit Performance Measurement
  • Bookings – Inbound, Outbound, Online
  • Lead Generation
  • Lead Tracking
  • Call Center Performance Measurement
  • Cost of Operations

The tourism and hospitality industry plays a major role in the Hampton Roads ecnonomy. Visitors to the area rely heavily upon online resources to help plan and book their vacations. Marathon has helped area clients increase their web presence by providing Search Engine Optimization services in order to boost web traffic and online bookings. Also, Marathon has assisted these clients in streamlining operations by automating various functions of the business and providing access to data for enterprise reporting.

Client Success: Gold Key PHR Hotels & Resorts

Marathon has assisted Gold Key/PHR in developing Data Warehouse/Business Intelligence solutions to help facilitate daily operations. These efforts include building an application to help track and manage contact and question information submitted through the hotel and restaurant websites, developing an application to help automate the annual budget creation process as well as a creating a utility to automate the download of daily hotel reservation data for operational reporting.

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