Hospitality Technology Solutions
Marathon has accrued significant experience in the hospitality
industry by providing hospitality technology consulting services
over several years and in several business areas. These have
included such areas as:
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Business Unit Performance Measurement
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Bookings – Inbound, Outbound, Online
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Lead Generation
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Lead Tracking
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Call Center Performance Measurement
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Cost of Operations
The tourism and hospitality industry plays a major role in the
Hampton Roads ecnonomy. Visitors to the area rely heavily upon
online resources to help plan and book their vacations. Marathon
has helped area clients increase their web presence by providing
Search Engine Optimization services in order to boost web traffic
and online bookings. Also, Marathon has assisted these clients in
streamlining operations by automating various functions of the
business and providing access to data for enterprise reporting.
Client Success: Gold Key PHR Hotels & Resorts
Marathon has assisted Gold Key/PHR in developing Data
Warehouse/Business Intelligence solutions to help facilitate daily
operations. These efforts include building an application to help
track and manage contact and question information submitted through
the hotel and restaurant websites, developing an application to
help automate the annual budget creation process as well as a
creating a utility to automate the download of daily hotel
reservation data for operational reporting.
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